The health of the hardware of the computers is as important as the software. If you own a business, you know that when there is an issue with maintenance of computers, profits and sales begin to slide southward. Stop worrying about the performance of your computer technology and let the experienced and licensed technicians at Pralena Network Ltd handle all your maintenance and repair needs. We provide on-site and remote hosting services to handle computer repair and maintenance needs of your company. Our technicians are experienced and licensed to handle every computer model and operating system. Therefore, whether your equipment is new or reaching the edge of its lifespan, our expert technicians can meet your needs for computer repair and maintenance. We take pride in declaring that we often offer better service than your original equipment suppliers. We cater hardware repair for about all major brands and servers, storage equipment, computer printers, plotters and POS equipment including HP, Compaq, IBM, Intermec Dell, Lexmark, Quantum, Xerox, Zebra and others.
Our repair services include:
- Virus repair/Maintenance
- Hardware Repair/Maintenance
- Network Repair/Maintenance
- Server Repair/Maintenance
- Workstation Maintenance
- Phone System Maintenance
- Printer Maintenance
- Software Maintenance
- User Maintenance
In the last half decade, Pralena Network Ltd has been consistently ranked among the very top computer service and repair organizations in Tanzania.Since its inception, we have delivered affordable, high quality IT integration and support services to the business community across Tanzania. We have steadily upgraded our facilities, support tools and processes to reinforce an absolute commitment to customer service and support. Today, our capabilities meet or exceed any computer service and support organization in the country. Our USP has been:
- Service/sales facility
- Convenient location for quick onsite response across Tanzania
- Emergency (24x7x365) service hours for contracted clients
- Fast Computer Repair Turnaround
- Support for server operating systems and applications
- Help Desk support
- Expert network-level engineering support w/high level technical certifications
- Service programs and IT Management programs to meet your specific needs
- Very competitive hourly rates
- One of the largest and most experienced computer maintenance and support teams
We also provide emergency data recovery services and protection from viruses, malware, and other unwanted intrusions so that your sensitive information is always secure. We are dedicated to offering you extraordinary solutions for your day-to-day computer and technology needs. Our technicians work around-the-clock to monitor your system, provide data logs and provide your computer maintenance and repair services whenever needed. Contact us today to learn more about our repair and maintenance services for your business’ computer system.
Pralena Network Ltd uses only Original Equipment Manufacture (OEM) parts and our staff are trained and certified technicians. The computer maintenance services provided to our clients has multiple levels of IT service types, coverage types and service levels that is, response time, service managers etc. The services offered can be tailor-made to suit the specific requirements of the client. We provide complete coverage against hardware/equipment failures.